Frequently Asked Questions
Everything you need to know about shopping with dmsostore.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges can be processed for different sizes subject to inventory availability.
How do I know which size will fit me best?
Each product page includes a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
What payment methods do you accept?
dmsostore accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Are the materials used in your clothing sustainable?
We are committed to quality and ethical sourcing. Many of our collections feature organic cotton and recycled fabrics; please check individual product descriptions for specific material details.